Success story · Beverage distribution
The portal 2,500 distributors buy through, rebuilt so it stops going down.
For a major beverage distributor in Argentina, Volkom rebuilt the ordering portal and took the outage risk out of the system that moves sales across several countries.
The shape of the work
A portal rebuilt for speed, volume, and staying up.
The portal wasn't missing features. The problem was that you couldn't rely on it. We worked it in two stages. First we stabilized what was already there, so orders came in without incident. Then we rebuilt it on modern technology.
The requirement
The client is a major beverage distributor in Argentina, with a broad portfolio of licensed and imported brands. To gain efficiency and keep its customers happy, it needed an ordering portal it could rely on.
More than 2,500 distributors across several countries place their orders there. Any outage or delay translated straight into lost sales. New features weren't what was needed. Not going down was.
An outage wasn't an annoyance, it was money that didn't come in.
Every minute the portal was down or slow meant lost revenue and a stalled operation, so speed and reliability weren't negotiable.
The Volkom approach
We worked in two stages. The first stabilized and extended the platform the client had built in-house, so orders came in reliably from day one.
The second rebuilt it on modern technology, improving the user experience, the speed and the room to grow, without losing anything that already worked.
That work was done by our team — we were then operating as AccelOne Argentina, the company Volkom later acquired — alongside the client's people, from the first sessions through to day-to-day support.
How it's built
The relationship and the support
This wasn't hand it over and disappear. We sat down with the client's people to understand the real pain and where they wanted to go, and put together a plan for the portal with reliability as the first priority.
After launch the portal stays alive. It gets adjusted as the business changes, tested thoroughly on every update, and for the cases the internal teams can't resolve, there's us.
- Sessions to understand what they needed and where they were going
- A plan for the portal, reliability first
- Ongoing development as the business changes
- Analysis to capture new requirements
- Thorough testing on every update
- Support for the hard cases, beyond the internal 24/7 teams
Outcomes
Customer experience
A faster, clearer portal: the distributor places an order without fighting the system, without the interruptions that used to cost sales.
Reliability
It holds the daily order volume across several countries without cutting out.
Business continuity
Ongoing support keeps the system sales depend on running, and lowers the risk of an expensive outage.
Room to grow
The new base is ready for more: new features and higher volume fit without rebuilding everything again.
What's next
Stage two doesn't close anything off. The new base is built to keep adding portal features and to grow at the client's pace.
A platform built to keep adding to, not to replace all over again.
Questions, answered
What did Volkom build?
The portal distributors place their orders through. First we stabilized the one they had; then we rebuilt it on modern technology, with a better experience, more speed and room to grow.
Why two stages?
Because rewriting it all at once was too much risk for a system that sales come in through. The first stage stabilized what existed so orders kept coming in; the second rebuilt it without losing a single capability.
What is it built with?
The first stage ran on Python with Django. The second moved to React for the screens and a customized enterprise management system (Odoo) in Python for the business rules, keeping everything from before and improving experience, speed and room to grow.
How many distributors does it serve?
More than 2,500, placing orders from several countries.
How do you keep it from going down?
The portal is built to hold up, and we provide support for the complex cases, beyond the internal teams covering 24/7.
Can it grow?
Yes. The new base is designed to absorb new features and higher volume without another platform rebuild.
Staying up is a feature
Turn a fragile operation into a system you can rely on.
Volkom builds the portals, platforms and systems your revenue depends on, and then keeps them running.
Start a conversationDelivered by Volkom (formerly AccelOne Argentina) for a leading beverage distributor in Argentina. Brand and product names, where referenced, belong to their respective owners.